Help
Seoul Paw  /  Get in touch

Get in touch
we'll reply soon. 연락처

Have a question, feedback, or just want to say hi? Pick whichever channel works best for you. We reply within one business day.

Email
somin@seoulpaw.com
Best for order issues, returns, partnerships.
WhatsApp
+65 8411 7796
Mon–Fri, 10am–6pm SGT.
Instagram
@lunimini_
DMs welcome. Tag us in your dog's photos.
Response time
Within 1 business day
Slower over weekends and SG public holidays.

For order-related questions

Please include your order number (you'll find it in your order confirmation email) and a brief description of the issue. The faster we can identify your order, the faster we can help.

For partnership inquiries

If you're a Korean pet brand interested in distribution to Singapore, or a Singapore creator interested in collaborating, please email us with "Partnership" in the subject line. We're growing carefully and only work with brands that match our editorial sensibility.

Brand information

Seoul Paw is a Singapore-registered business specialising in curated Korean pet products. UEN: 53523574K.

If you don't hear from us within 2 business days, please check your spam folder before resending. Sometimes our replies end up there.